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Thank you for visiting the Luggage Factory web site! We welcome all suggestions, comments and questions from visitors to our web site.

You may track your order from luggagefactory.com by Clicking Here

If you do not find what you are looking for or have questions,
please feel free to contact us by:

E-Mail: customerservice@luggagefactory.com

Toll Free #: (866) 231-5697

Our customer service hours are:

Monday to Friday: 9:00 AM - 5:00 PM EST

Saturday & Sunday 10:00 AM - 4:00 PM EST
 
Luggagefactory.com customer service will be closed in recognition of the following holidays:
  • New Years Day
  • Easter
  • Thanksgiving
  • Christmas Day

Ringoes, NJ Store Hours are:

Monday - Friday: 10 AM - 6 PM EST

Saturday & Sunday: 10 AM - 5 PM EST

The Luggage Factory will be closed in recognition of the following holidays:
  • New Years Day
  • Easter
  • Thanksgiving
  • Christmas Day
If we are not available when you call please leave us a message at the prompt and we will get back to you within 24 hours.

Our address:
76 Highway 202/31
Ringoes, NJ 08551

Check out our Directions page to get specific driving directions


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LuggageFactory.com Distribution Center
1432 RT 179
Lambertville, NJ 08530
1-866-231-5697
customerservice@luggagefactory.com
Luggage Factory Retail Store
76 Highway 202
Ringoes, NJ 08551
908-788-4810
customerservice@luggagefactory.com


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