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About Us

Shop Luggage Factory for Quality, Speed, Affordability and Service

Thank you for visiting Luggage Factory, we have been providing our customers luggage and travel related items since 1990. In fact, prior to 1990 we manufactured our own luggage called York Luggage (hence the name Luggage Factory). Luggage Factory was created as an outlet for York Luggage. Today, however we do not manufacture luggage but sell luggage from all major brands including Travelpro, Samsonite, Delsey and Briggs & Riley. Our selection includes suitcases, carry ons, luggage sets, garment bags, duffels, backpacks, laptop bags, briefcases and more.

Quality We provide only the best new products available from the best manufacturers. We do not sell used or manufacturer seconds. It is important that our customers only receive the best, new products available.

Speed We understand that you don’t have time to wait for your items. We stock over 85% of the products we sell in our 11,000 square foot distribution center. Many web sites primarily depend on the manufacturers’ to ship their products. We do not; we want to ensure our customers experience little delay in receiving their purchase. Also, this helps to reduce our costs.

Affordability The web is a very competitive marketplace. We understand that and dedicate ourselves to ensuring we have the lowest price. If we do not, we offer our immediate lowest price guarantee.

Service We understand you may have questions before and after your purchase. We provide immediate telephone support from very experienced customer service representatives. If you have a question, please call us at 866-231-5697. Also, we provide free no-hassle returns. If for any reason you need to return your order, no problem! We will even pay to have it shipped back to us.

Guarantee
At the Luggage Factory we guarantee our low prices and high quality.

Customer Service
Our job is to make you happy with your purchase. If for any reason you are not completely satisfied contact us for a complete and speedy refund.

No Sales Tax
There is no sales tax charged when we ship out of the state of New Jersey. NJ residents pay the normal sales tax.

Secure Transactions
Our web site maintains the highest level of security on the Internet. All of your personal data and credit card transactions are encrypted at the highest level.


Luggage Factory


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LuggageFactory.com Distribution Center
1432 RT 179
Lambertville, NJ 08530
1-866-231-5697
customerservice@luggagefactory.com
Luggage Factory Retail Store
76 Highway 202
Ringoes, NJ 08551
908-788-4810
customerservice@luggagefactory.com


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